Shipping Policy
Shipping Policy
At LuxeGlair, we’re dedicated to ensuring your orders are delivered promptly and securely to your doorstep, no matter where in the world you are.
Shipping Destinations & Fees
We offer worldwide shipping with costs varying between $6.90 and $9.90+, depending on your region.
Shipping & Processing Details
- Order Processing: Orders are prepared and shipped within 48 hours.
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Delivery Timeframes:
- Domestic Standard Shipping: 5-7 business days.
- International Standard Shipping: 10-15 business days.
- Worldwide Shipping: 6-15 business days.
- Free Shipping: Orders totaling over $85 are eligible for free shipping.
Order Tracking
Once your order has been shipped, you’ll receive an email containing a tracking number. Use this link to monitor your shipment: Track Your Order. If you don’t receive tracking details, please reach out to us at info@luxeglair.com.
Potential Delays
While we strive to deliver on time, delays may occasionally occur due to customs clearance or other unforeseen circumstances. If your order hasn’t arrived within the specified delivery window, contact us, and we’ll assist in resolving the issue promptly.
Duties & Customs Charges
For international shipments, customers are responsible for any applicable customs duties, taxes, or fees. Please review your country’s customs regulations prior to placing an order.
Lost or Damaged Items
LuxeGlair is not liable for packages that are lost, stolen, or damaged after they leave our facility. However, we are happy to work with you to resolve any issues with the carrier and help you locate or claim your package.
Returns & Refunds
Our 30-Day Satisfaction Guarantee ensures you can shop with confidence. Products must be returned in new, unused condition with all original tags intact. To initiate a return, please review our return policy and contact info@luxeglair.com for guidance. Return shipping costs are the customer’s responsibility, and original shipping charges are non-refundable.
Order Cancellations
Cancellations are accepted prior to shipment and will result in a full refund. If the order has already shipped, you may return the items in accordance with our return policy for a refund.